Short audio samples can be used to create convincing synthetic voices. Attackers may impersonate relatives, executives or colleagues and manufacture urgency.
Use a second communication channel, a known number or a pre-agreed verification question before transferring money or sharing sensitive information.
Key points
- ✓ Treat urgent requests as unverified
- ✓ Call back on a known number
- ✓ Use a family or team verification phrase
- ✓ Preserve recordings and call details