Do not treat a logo, sender name or threatening deadline as proof that a message is genuine. Navigate to the relevant authority through a known official channel instead of the supplied link.
If you entered credentials or payment information, contact the relevant financial institution promptly, secure affected accounts and preserve the original message.
Key points
- ✓ Avoid payment links in unsolicited messages
- ✓ Verify through official channels
- ✓ Capture screenshots and transaction details
- ✓ Report quickly if information was disclosed